Our Service & Standards

OUR Values

The Difference is Measurable

TIMING

ENHANCING STAKEHOLDER VALUE

CREATE VALUE, BUILD TRUST

CLIENT SERVICE STANDARDS

Service with a Personal Touch

Our strength has always been in the sheer number of different qualities that our people have to offer. So what can you add to our mix?


OUR PEOPLE

We have many senior consulting professionals with deep experience gained from working with world-class organizations. These people have an unmatched commitment to client satisfaction.


OUR BUSINESS MODEL

Our business model is different than our competitors. The key elements of our business model emphasizes our value propositions for client. They include


OUR APPROACH

NNCA’s approach to delivery of service is hands-on, working alongside our clients to provide an outcome and to ensure that the benefits of the consultancy are both visible and measurable.

OUR Approach

Where Everyone Knows Your Name


OUR PERSPECTIVE

NNCA has the breadth of perspective and methodology required to delivery outstanding probity services.


Open And Timely Communication

We understand that it is important for your probity advisor to have strong communication skills and ensure that we keep you regularly apprised of progress and any issues that may impact on the tendering process in a timely manner.


OUR TIMING

We note that timeliness of advice is essential in a transaction that is expected to progress as quickly as this transaction. Accordingly, we commit to providing a response to requests within 24 hours.


You can : expect us to

Provide you with a richness of opportunity to broaden your experience, stretch yourself and take the lead
Value you as an individual
Behave in accordance with our Values
Trust you and give you Flexibility
Support you in your personal and professional development
Listen to your views, involve you and communicate openly with you
Be accessible and Approachable
Agree clear expectations and give you honest, timely and constructive feedback
Align your reward to your performance, and give you personal recognition when you do well


We expect you to:

Deliver exceptional client Service
Behave in accordance with our Values
Deliver high performance and quality work
Empower your colleagues, share your knowledge and work effectively in a team
Develop a sound knowledge of business and a commercial approach
Play a significant role in growing client relationships and winning work
Contribute ideas and listen to the views of others
Have a positive attitude and be willing to put in extra effort when needed
Aim high, learn and develop

OUR Promise

At NNCA we know how to make sure you give your best. Quite simply, we let you. We hire the people who show the most potential and then we do everything in our power to help you develop it.

COMMUNICATION AND MANAGEMENT OF RELATIONSHIPS

The communication of our findings and result, such as periodic written reports as well as verbal updates, will not be left until the end of any transaction. We will regularly meet with management to discuss status of work, the key findings and issues being identified, any issues that arise. This will ensure that there are no surprises for magnet. In addition, our report will include recommendations which reflect better practice and are practical

CREATE VALUE , BUILD TRUST

We help our clients solve complex business problems by combining a global mindset with the expert talents of our people. We provide industry-focused assurance, tax and advisory services for public and private clients. We use our network, experience and business understanding to build trust and create value for our clients.

BUILDING TRUST AND ENHANCING STAKEHOLDER VALUE

The industry-focused services provided to public and private clients bring value to business through sharing quality solutions. Our multi-disciplinary approach allows us to provide services beyond the audit and taxation services we are known for

Why Auditing

Audit and Accountancy Solution Benefits

•Pre-configured to support the best practices of audit and accountancy practices based on years of consulting experience
•Simplified and streamlined engagement management developed in conjunction with some of today’s most prescient service firms
•Support practice development through contact and knowledge management capabilities
•Manage new opportunities and on-going client engagements with account management facilities that provide a single view of the client relationship
•Manage client correspondence and engagement documentation
•Accurate time management through the control of available engagement codes and control of unassigned entry
•Maximize resource performance and utilization through increased visibility into current and future staffing needs
•Removal of redundant administrative processes and related costs create greater efficiencies and additional productive hours
•Capture opportunity and engagement budgets, handle revenue recognition, as well as billing rules and rate sets on a client, engagement, or even work code by work code basis
•Links virtually everyone involved with the delivery of a client initiative assistants, seniors, managers, partners, and the admin team allowing them to collaborate effectively towards mutual success
•Improved cash flow with lower days sales outstanding by reducing the time between delivering the service and receiving payment
•Comprehensive Financial and Management accounting capabilities including Inter-organization and partnership based accounting facilities
•Business intelligence and relationship knowledge provide greater support for strategic and tactical client and portfolio decisions
•Role based access to client, resource and practice key performance indicators (KPI) and industry standard metrics
•Greater business agility through comprehensive business process management and workflow orchestration

OUR PARTNERS

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PARTNERS SAY